HFT-HOSPITALITY MANAGEMENT
 

HFT 2000          Introduction to Hospitality, Recreation, and Resort Management              3

Introduction to the unique characteristics of service industries, and the concept of service quality. The many segments of the Hospitality, Recreation, and Resort fields are reviewed, along with related employment opportunities.

HFT 3221          Human Resources in Hospitality, Recreation, and Resorts                   3

Covers basics of human resource administration while focusing on the importance of human resource management within service industries; customer satisfaction is dependent upon employee satisfaction. Emphasis placed upon motivation, training, and strategies to combat the high turnover that characterizes hospitality fields.

HFT 3271          Spa Management           3

Spa development is traced from Roman roots to the types of spas currently in existence: day spas, destination spas, and resort spas. Major treatments/services are reviewed: facial therapies, massage therapies, water therapies, face and body services, salon services, exercise, personal training, etc. In addition to operations, the functional areas of marketing, human resources, and financial management are discussed within the context of spas.

HFT 3277          Resort Operations and Management            3

Complete approach to the operation of resort properties from a department manager’s perspective. Beginning with historical development, details are presented in planning, development, financial investment management, and marketing that deal with the unique nature of resort business. The future and the impact of the condominium concept, time-sharing, technological change, and the increased cost of energy and transportation, are also discussed.

HFT 3932          The Disney Semester: Experiential Learning in Hospitality, Recreation, and Resort Management          6-12

For students who have been accepted into the Walt Disney World College Program. Combines experiential learning through a minimum of 600 work hours (6 credit hours) with optional classroom education (maximum of 2 classes-3 credit hours/class) at Walt Disney World in Orlando, Florida. Permission is required.

HFT 3941          Field Study in Hospitality, Recreation and Resort Management             3

Students work in a hospitality, recreation or resort-related organization under the supervision of an agency representative and a faculty advisor. Skills, knowledge and values are developed on-the-job in entry level service industry positions; total of 300 work hours. Permission is required.

HFT 4274          Condominium and Vacation Interval Ownership               3

A comprehensive study of timeshare and vacation ownership of condominium properties. Legal structures, projects budgeting, marketing, sales and property management. Students are introduced to the fastest growing segment of the lodging industry. Differences between traditional and non-traditional lodging operations are examined.

HFT 4426          Financial Decision-Making in Hospitality, Recreation and Resorts      3

Prerequisite: ACG 3082.

Specialized accounting for hotel revenue and expenses; accounting for inventory, property, and equipment; hospitality payroll accounting; hotel departmental financial statements; the income statement, balance sheet, and statement of cash flows; the analysis of financial statements; interim and annual reports; budgeting expenses; forecasting sales; budgetary reporting analysis; and financial decision-making.

HFT 4753          Convention Facilities and Meetings Management                 3

Convention facilities, convention and visitors bureaus, sponsors, host venues, stakeholders, tradeshow and meeting management are examined. Legal issues and trends are studied. The economic impact of meetings and convention business upon destinations is studied.

HFT 4940          Internship in Hospitality, Recreation and Resort Management           3

Prerequisite: HFT 3941.

Capstone experience working in a hospitality, recreation or resort- related organization whereby students put theory into practice through active participation. Students are supervised by a management-level agency employee as well as by a faculty advisor. A total of 300 hours must be worked. Senior standing and permission is required.